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Client support

Medeanalytics Inc.
IT-software Manufacturing



    • Degree in Computer Science, Engineering or related area
    • Basic knowledge and practical skills in working with servers Linux and Windows
    • Experience in troubleshooting demanding high attention to details
    • Good communication skills.
    • Ability to work with a large amount of information.
    • Serious and responsible attitude.
    • Speaking and writing English (upper -intermediate level or higher)
    • Students (5th, 6th year)


    Will be a plus

    • Experience 24/7 in Network Operations Center (NOC) or Technical Operations Center (TOC).
    • Experience of working with monitoring system
    • Experience in troubleshooting systems including, but not limited to: Windows, Linux, web applications, databases


    Key Roles and Responsibilities Include

    • Reporting, escalating issues according to protocol (instructions)
    • Work closely with engineers and other team members to understand complex requirements and troubleshoot incidents
    • Exchanging information between responsible teams.
    • Working shift by shift (including nights, holidays and weekends)
    • Proper interaction with engineers
    • Troubleshoot, resolve tickets and alarms


    We offer

    Friendly team and enjoyable working environment.

    Opportunity for self-realization. Career and professional growth.

    Competitive compensation based on your qualifications, experience and skills

    Paid sick leave and vacations

    English classes with a certified English teacher.

    Office in a comfortable business center, located near a subway station.

    Official journeys abroad with expenses reimbursement.

    Company-owned gym and shower

    Convenient parking near the office building

    Corporate events and meetings

    Large recreation area