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Database Administrator

IT - разработка ПО

    Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses. In 2018 Clutch - B2B ratings, research, and reviews company - has named our Team a Leader in multiple service categories for BPO companies!


    We are growing and have an open position of a Database Administrator.


    As a Data Specialist, you are responsible for ensuring the client's data is imported properly and for troubleshooting data-related issues. This involves mapping client data, formatting field as the proper data types, performing quality assurance checks, running PHP scrips for import and verifying all data was properly imported into the Client's system. The ideal candidate would consider themselves a data enthusiast, an Excel subject matter expert and versed with database management systems like MySQL, SQL Server, or Oracle. Our clients range in size from SMB to Enterprise level and span all trades in the Architecture/Engineering/Construction (AEC) industry and Professional Services Consultants ensure account and product teams are informed of key deliverables and milestones in the deployment through weekly report outs and tracking.



    • Prep client data for imports, cleanup, and migration.
    • Perform quality assurance checks to ensure a client's data meets their definition of perfection.
    • Provide guidance to clients to organize data for best functionality of our system
    • Work with the development team to organize/manage the database
    • Help diagnose and troubleshoot issues that may be blocking clients from making progress with data imports.
    • Assist our support staff with researching data-related issues



    • Upper-Intermediate to Advanced level of English, excellent written and verbal communication skills
    • Experience with SQL and relational database management systems
    • Advanced knowledge of Excel and Access
    • Exceptional organizational, documentation, and time-management skills
    • Highly adaptable and a self-starter, able to operate in complex environments while successfully managing simultaneous projects
    • Experience managing high-stake relationships in a B2B environment
    • Experience with CRM software and other project management software such as Salesforce, Zendesk, JIRA,
    • VBA Experience
    • Python scripting (optional)


    We offer:

    • Downtown Kyiv location in a modern office (5-minute walk from Kontraktova);
    • Competitive compensation linked to UAH/USD rate;
    • Medical and Life insurance after the trial period;
    • English classes with a native speaker;
    • Sleep lovers schedule 15:00 - 00:00 Kyiv time;
    • Transportation coverage for the night shifts;
    • Corporate training and parties.


    If you have the qualifications needed and ready to maintain the required duties on a daily basis, please apply!


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