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Helpware is a global company providing outsourcing back-office services with offices in the USA, Brazil, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses. In 2018, Clutch - B2B ratings, research, and reviews company - has named our Team a Leader in multiple service categories for BPO companies!
We are currently looking for a Project Coordinator for internal projects (Machine Learning).
Responsibilities:
Variable projects/deals workflow set-up, coordination, and management;
Remote and on-site teams supervision for ongoing/ad-hoc projects (incl. troubleshooting clients/teams issues on a daily basis);
Ongoing communication and reporting to client and internal management and customer success/sales teams;
Contribution to the internal marketing efforts (marketing strategy development, lead generation/clients acquisition, coordinating marketing support units, etc.);
Managing and performing lead research and lead generation activities;
Contribution to building and growing relationship with Helpware channel partners;
Creating and managing agency accounts for Helpware on different platforms;
Contribution to the structure and performance improvement of the organization by adding new technology, ideas, methodologies, trainings, etc;
Preparation of Manuals and Training Documentations for the projects;
Help with Newcomers Onboarding and Training;
Prepare relevant reporting, analytical data (KPI's) for a variety of projects;
Other tasks assigned by managers.
Requirements:
- Advanced level of English;
- Previous experience not less than 1 year as a Project Manager /Coordinator in product IT companies (work with the software development team, QA Specialists, etc.);
- Team Management Experience;
- Reports preparation experience;
- Lead Generation experience;
- Experience in the onboarding of new clients and newcomers training, etc.
We offer:
- Downtown Kyiv location in a modern office (10-minute walk from Kontraktova);
- Competitive compensation linked to UAH/USD rate;
- Medical and Life insurance after the trial period;
- English classes with the native speaker;
- Business hours: 12:00 -21:00 Kyiv time;
- Corporate training and parties.
Contact us:
Web: https://helpware.io/
Facebook: https://www.facebook.com/helpware.kyiv.team
Instagram: https://www.instagram.com/helpware.kyiv.team
If you have qualifications needed and ready to maintain the required duties on a daily basis, please apply!