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Booking Health GmbH is the largest international online platform for booking medical health programs worldwide.
Working conditions:
- Salary from 25 000 grn + bonuses
- Career growth. Having successfully passed the test period you can work official + insurance
- Transparent salary which does not depend on the management and their mood.
- You will clearly understand how much you earn on each deal
- Working schedule 5/2 (Monday - Friday from 9-10.00 am to 6-7:00 pm)
About the job:
- Working with international clients
- Manage internal/external customer complaints
- Concerns communication
- handling and match patient expectations of quality support
- Action plan implementation to avoid complaints in the future
- Act as liaison between company and customer
- Follow up and respond to customer promptly
- Professional product training. If you have no idea about the specifications of the medical tourism market yet, we will teach you. You will know everything needed for the job
- All the working processes are structured, we use a clear and comfortable functional CRM system
- You will be working in the cozy office having the fully equipped working place
Requirements:
- Negotiation and communication skills with foriegn customers
- Female russian native speaker language
- Advanced knowledge of English language (B2-C1)
- Customer-focus attitude
- Strong and flexible character need for work pressure with customer
- Interpersonal and communication skills
- Be able to multi-task and perform under pressure
- Skills and experience of working with clients
- microsoft office skills for paperwork
Respond to us as soon as possible, we are looking forward to meeting you!
Alexandra