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Customer Service Representative in FinTech company (Polish, Hungarian, English languages)

DiPocket Limited
Услуги для бизнеса - другое
  • Регион:Киев
Английский (продвинутый)
Венгерский (продвинутый)
Польский (продвинутый)

DiPocket Limited, a financial technology company, is looking for Customer Service Representatives who speak fluent Polish or Hungarian and English languages to join our Kiev-based team.


Please visit our website for more information about us https://dipocket.org/


What we are offering

  • Legal employment with a competitive salary to reflect your skills and experience
  • Friendly work atmosphere within a supportive team
  • Training and development tailored to help you to achieve your upmost potential
  • Central office location

Your responsibilities will include

  • Verification of Customer registration in the mobile application
  • Handling and resolving mobile application usage queries
  • Dealing directly with Customers by telephone
  • Escalating requests and unresolved issues to the appropriate team members
  • Keeping records of any interaction with Customers
  • Ensuring excellent service standards
  • Following communication procedures and policies

Your profile

  • Friendly, positive and organised person excited to help Customers
  • Excellent Polish or Hungarian and English language skills
  • Strong verbal communication skills along with active listening
  • Basic MS Office software skills
  • Flexible in terms of working hours (maximum of 40 hours per week)
  • Experience within a call centre or customer service is an advantage


If this sounds like the role for you, we look forward to hearing from you. Please send us your CV.