Customer Experience Advocate

About AllStars-IT

AllStars-IT Ukraine is a part of a leading international Group of companies providing IT services with headquarters in Israel. AllStars-IT Group was incorporated in 2004. Today it is headed by proven professionals excelling in business development and at the same time being highly technically competent. We have more than 500 Engineers worldwide.

AllStars-IT Ukraine offers great career development opportunities, projects with multinational companies, a comfortable office in the famous city tower Gulliver Business Center, friendly and highly motivated team.

Required skills

• Prior experience in customer service or account management or English teaching
• Excellent interpersonal skills and multitasking abilities
• Superb written and verbal communication skills
• Ability to take initiative and adapt
• Advanced/Fluent English

We offer

• High salary
• Medical insurance
• Extra bonuses for Educational/Sports Courses
• Free breakfast
• Ability to grow as a Meet-up speaker
• Different kind of corporate parties
• Interesting and challenging work in a dynamically developing company;
• Professional development opportunities;
• Modern and comfortable office with billiard room, game room and perfect location in BC 'Gulliver', in the center of Kyiv or remote

Responsibilities

• Build strong relationships with our clients to understand their needs and ensure their success with monday.com
• Serve as the main point of contact and liaison between clients and the rest of the monday.com team
• Empower customers to connect their goals and challenges with the solution in monday.com
• Take ownership of new accounts and manage their on-boarding
• Lead online webinars, consultations, and one-on-one demos to educate customers on the features of the product
• Stay in touch with clients to ensure that they're realizing the full potential of monday.com

Project description

Our client creates a team management solution to connect people to workplace processes, for companies of all sizes, across any industry. But don't just make a tool that works, make a tool that people love to use. Today, monday.com is the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.