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MEAL (Monitoring, Evaluation, Accountability & Learning) Coordinator (Kyiv/Lviv/Dnipro)

HelpAge International in Ukraine, Representative Office
3 недели назад
02 сентября 2022

HelpAge International – delivering real impact for older people

HelpAge International works with partners and a diverse global network of more than 150 organizations across 85 countries, supporting millions of older people to live safe, dignified and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age. Our work is driven by our desire to deliver real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.

HelpAge International has been present in Ukraine since 2014 with a total workforce of +250 people including staff and volunteers/contractors.  As one of the few INGOs with an operational presence in Ukraine, we were able to respond quickly to the current Ukraine crisis with initial life-saving activities in the Donetsk and Luhansk Regions and are scaling up assistance in the Central and Western Regions of Ukraine.  Our response plan includes cash assistance, food distributions, NFI distribution/ health and dignity kits, WASH, Protection and Mental Health and Psychosocial First Aid. 

Key areas for impact/influence and responsibilities:

The MEAL Coordinator will work closely with programme staff to support a culture and practice of reliable planning, monitoring, evaluation, accountability, reporting and learning in the Ukraine county programme and among HAI partners, building capacity and promoting MEAL knowledge transfer internally and externally.  Liaise with the Regional MEAL Adviser to technical and leadership support.

 MEAL Tool Development and Data Management:

  • Implement a robust monitoring and evaluation system that will ensure tracking of project/ programme results at different levels (outputs, outcomes and impact).  
  • Develop/ Adopt an integrated database of all country projects/ programmes and ensure accountability through regular data updates, data integrity and working in collaboration with the Database Officers 
  • Work with programme staff to ensure the collection of relevant and appropriate data needed for an effective MEAL system which will be utilized in monitoring strengths, weaknesses and gaps in existing projects/ programs and services and for reporting on donor commitments.  
  • Review existing data collection tools for the current country programmes 
  • Incorporate field and technical team feedback to ensure the continuous improvement of data management systems within HelpAge in Ukraine.   
  • Ensure timely updates and data sharing.
  • Support MEAL advisor in regional level MEAL Adviser activities for ongoing and upcoming projects.

Monitoring and Reporting:  

  • Work closely with the Regional Advisers to ensure that feedback to county offices implementing the programme is within time. 
  • Develop M&E plans for all projects and proposals and ensure the same is followed up during implementation. 
  • Ensure all grants have updated work-plan and performance management plan (PMPs) in tandem with all approved proposals, regularly reviewing and updating as needed. 
  • Carry out data quality assessments/ audits regularly for MEAL data based on agreed indicators to guide decision making.  
  • Provide alert to the respective programme staff on corrective actions required to avoid delays in implementation, including flagging operational issues and risks requiring timely actions.  
  • Review monthly progress reports from partners and ensure they have evidence to back-up and provide feedback to the respective staff. 
  • Collate/ prepare regional reports related to internal reporting such as the quarterly and annual reports. 
  • Ensure that cross cutting issues such as participation, gender, age and disability are effectively addressed/ mainstreamed in all project implementations as part of ensuring accountability according to HelpAge SADD framework. 

Assessments, Surveys and Evaluation:  

  • Liaise with the Regional Advisers to ensure that all new and ongoing projects adhere to accountability requirements by initiating baseline surveys for new projects/ programmes and conducting relevant evaluations for ongoing projects to meet HelpAge standards. 
  • Ensure that HelpAge in Ukraine learns from all final evaluations of completed projects for decision making and improvement of project designs. 
  • Lead and/or coordinate all country assessments, evaluations and performance evaluation tasks including planning and reporting on the same.  
  • Assist in the development of TOR for external surveys and consultant recruitments/ selection. 
  • Coordinate the review all survey reports prepared to ensure quality and accurate reporting. 
  • Timely plan and initiate all pre and post intervention assessments, KAP surveys, After Action Reviews, Post Distribution Monitoring and Real Time Evaluation of emergency programmes. 
  • Update learning matrix on regular basis under the guidance of MEAL Adviser.

Learning, Accountability and Capacity Building:  

  • Conduct country monitoring of implementation monitoring that meet laid down standards on a regular basis.  
  • Provide relevant evidence for learning from projects.   
  • Share learning and provide constructive comments to colleagues in order to ensure programme quality. 
  • Ensure Sex, Age, Disability Disaggregated Data (SADD), Accountability to Affected Population (AAP) and Gender standards are consistently adhered in programme delivery. 
  • Build capacity of staff through training to ensure adoption of new data monitoring tools and quality of data collected. 
  • Keep abreast of new approaches and tools on M&E and provide training to HelpAge staff as requested. Enable staff to monitor and evaluate their own efforts, gather relevant data and produce required progress reports. 
  • Support database/MEAL officer to collect regular data and manage Complaint Reporting and Feedback Mechanism (CRFM). Analyse the CRFM data and share with MEAL Adviser on regular basis.  Ensure private data protection and confidentiality at all stages of the process.
  • Support the HAI team in the implementation of CHS  (Core Humanitarian Standard)  HAIs Protection Policy Protection Policy and Code of Conduct.

Let's talk about you

You will be someone with:  


  • Strong Knowledge and understanding of social work, gender issues, human rights, international law or other social science fields
  • Experience in programme design and M&E plan development
  • Strong interpersonal and communication skills 
  • Strong skills in team/task management and team capacity building.  
  • Excellent written and verbal communication skills, fluency in English, Ukrainian and/or Russian 
  • Good IT skills (primarily familiarity with Microsoft Office programmes - Word, Excel, Powerpoint, Outlook, Kobo ToolBox)
  • Experience with monitoring and evaluation, research (qualitative and quantitative), working with data
  • Experience in development and implementation of needs assessment, survey, research and data collection activities, including data analysis
  • Ability to draft reports or proposals, ideally with previous experience
  • Experience of delivering training and capacity building
  • Good level of proficiency in Microsoft Excel and quantitative analysis
  • Previous professional experience (preferably in an NGO or related field)
  • Ability to work under pressure and without supervision
  • Excellent team working skills and the ability to work in a multi-cultural environment and establish effective working relationships
  • Willingness and ability to travel across Ukraine as required


  • Master's degree or equivalent in humanitarian-related disciplines, social work, gender issues, human rights, international law or other social science fields

At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older persons and their communities, and to make an impact that matters.

 In addition, as an HelpAge employee you are expected to:

  • Work collaboratively, building mutual trust and respect, with external organizations and partners to achieve our strategic aims and objectives; being accountable for the work you do together
  • Adapt to new directions or opportunities arising within the organization and in your work area; being flexible in your role, constantly using the feedback to learn more and evolve further.
  • Lead behavioral and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged
  • Extend HelpAge’s reach and impact, by creating and identifying new business development opportunities and building relationships with new partners.
  • Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalized by gender, economic status, disability and other factors of discrimination.


HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with.

Therefore you will also be responsible for:

  • Preventing harm and abuse from our people, operations and programmes, to anyone that encounters our work;
  • Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism;
  • Complying with all safeguarding framework policies and practices
  • Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures

Motivated candidates should submit:
A motivation letter in English, maximum 1 page.
An updated CV in English language.

All the applications will be reviewed on a rolling basis and HAI may contact eligible candidates prior to the deadline for submission as such early application is encouraged. Only short-listed candidates will be contacted for an interview.

Тетяна Вороченко

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