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Training & Learning Specialist

Nestle Ukraine LLC / Нестле Україна, ТОВ

    Are you ready to join a multinational company and a dynamic team for great achievements? Do you like unique challenges and experiences? Do you want to use professional competencies and skills? We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset.


    Nestle Business Services in Lviv is announcing an opening for Training & Learning Specialist.


    Responsible for providing global Learning and Development services, the T&L Specialist will liase with Nestle in the Market, above Nestle in the Market Center of Competence stakeholders and NBS Centers to ensure the accomplishment of the training administration in the system (such as managing courses in iLearn system, managing participants, managing surveys), within the expected timelines.


    Key responsibilities


    • Coordinate technical issues and align resolutions with impacted teams. Investigate and resolve process anomalies/ambiguities, case resolution and escalate to the Training and Learning Supervisor as necessary;
    • Acts as the subject-matter expert for in-scope processes and market-specific knowledge, performing assigned tasks as per standard routines. (Eg.: Data uploads in iLearn, SucessFactor, Report analyses, etc);
    • Coordinate system testing, analysis of results, deployment of new functionalities and services;
    • Responsible for providing feedback on operational enquiries reffered to you by the Contact Center;
    • Constantly Review KPIs and ways of working to identify opportunities for continous improvement using NCE methodology;
    • Ensure proper & timely documentation of process updates on Standard Operating Procedure;
    • Conduct functional and refresher training for new joiners & transferee employees;
    • Provide feedback on operational performance to Training and learning Supervisor in support to skills matrix assessment and creation of functional training plan;
    • Execute validation & reconciliation, prepare control reports for certain critical data/processes.


    Required Profile


    • Masters' degree in Business Administration or equivalent;
    • Project management experience to assure timely execution of key processes;
    • Prior success in working learning Management Systems;
    • Strong knowledge of the Total Service Quality approach;
    • Proficiency in English (Upper-intermediate: written and verbal).


    We offer:


    • Competitive benefits and salary package;
    • Diversity of opportunities across a range of challenging and highly complex activities;
    • Possibilities for career pathway;
    • Dynamic environment and friendly team;
    • Relocation package.


    The Nestle Group is the world's largest food and beverage company with 89,5 billion Swiss Francs in sales in 2016. It is present in 191 countries around the world, has 418 factories and its 328,000 employees are committed to Nestle's purpose of enhancing quality of life and contributing to a healthier future. Nestle offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafe or Nespresso to local favourites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestle is based in the Swiss town of Vevey where it was founded more than 150 years ago. Learn more about our Group and reasons to join us on http://www.nestle.com/.


    If you have a desire to work in a dynamic team that combines different cultures, among interesting people and highly qualified experts and would like to evolve in an international environment with challenges, then apply online or send your CV to [адрес скрыт]. Contact us for more information: +380952754048