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Head of Aftersales

Staff Service
2 месяца назад
09 июня 2022

Our partner, the Europe’s largest automotive retail company, opens a competition for the position oHead of Aftersales

Your key responsibilities will include:

  • Carrying out Brands Aftersales standards in Ukraine;
  • Supervise the operations of Aftersales teams to ensure set targets are met;
  • Core aftersales processes implementation, support and training system establishment;
  • Provide reports to management on all Aftersales activities;
  • Deep dive into market and customer experience data;
  • Plan and own aftersales campaigns;
  • Liaise with other departmental heads to discuss plans and measures necessary for enhancing sales performance.

Ideal candidate will have:

  • At least 3 years of proven successful experience in aftersales management;
  • Higher education, fluent English, German would be an advantage;
  • Knowledge of the Ukrainian legislative framework, Aftersales business, etc.;
  • Analytical and problem-solving skills with the ability to convert data into business insights;
  • Ability to work on own initiative and manage multiple priorities and execute in demanding environment, integrity.

You will find: A dynamic and challenging role in a key position with the opportunity to work with a highly motivated team in a reputable large international automotive group in difficult times.

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