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02.03.2020

Customer Support Representative (English)

Govitall
Интернет

    Govitall - is the world's largest international IT product company in the realm of educational projects and driving successful careers

    Govitall - is the leading company in its sector. Сustomers from 109 countries give preference to our company's products so we will not list them all :)

     

    Now we're looking for highly motivated individual to join our team in Lviv office as

    Customer support representative.

    Govitall is a lively environment that will provide you with the opportunity for professional growth, and you will have fun with us along the way

    Why work with us?

    The most important thing is for us to work as a team, so we attach great importance to creating a winning corporate culture. We encourage initiative and fresh thinking: creative people, strong ambitious professionals and versatile personalities comprise our team

     

    Our company is recognized as the best IT-employer in 2018 by DOU https://goo-gl.ru/4CyV

     

    We offer all these perks typical for IT-companies, though people want to get hired here not only because of goodies, but because of shared values. Nowadays, we are developing several social initiatives

    Requirements:

    • Excellent English communication skills, both verbal and written
    • Customer oriented approach
    • Analytical and strong problem-solving skills, with attention to details
    • Ability to multitask, work well under pressure and according to a flexible schedule
    • Experience on a relevant position would be a plus

    Responsibilities:

    • Provide outstanding customer service via phone, chat, and email
    • Keep established metrics in the sufficient range
    • Cooperate over mutual projects with all team members
    • Maintain a positive, empathetic and professional attitude toward customers

    We offer:

    • Comfortable and quiet workplace
    • Competitive salary, fixed in US dollars
    • International client cooperation
    • Friendly staff and corporate events
    • Fruit days in the office
    • Various benefits and bonuses
    • Paid seminars and conferences
    • Stable environment and career development opportunity
    • Social package, paid (18 working days) vacation and sick days

    Flexible working schedule:

    • Morning 08:00 - 16:00
    • Day 14:00 - 21:30
    • Night 21:30 - 08:00 (2 days off per week)