Technical Support Agent

Mindy Teams www.mindy-teams.com/ is a part of international brand Mindy Support BPO market leader in Ukraine, Artificial intelligence and Machine learning with over 2000 people in 6 offices across Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing, customer support, agile sales and marketing support, and a lot more.

Key areas: Data Annotation, Customer Care Support, Back Office Support, and Sales & MarketingTeams.

We are looking for a talented Technical Support Manager. You have a the possibility to become a part of fast-growing business and learn about e-commerce from inside.

We offer:

• Competitive salary linked to UAH / EUR rate+ bonus opportunity to influence the size of your income with the results of your performance;
• Possibility to practice your English
• Сontinuous enhancing of your skills and knowledge
• Young and friendly staff super-team
• Coffee point with fruits and cookies
• Modern office in the city centre
• Mentorship and career growth opportunities
• Great atmosphere, championships, teambuilding, events

Requirements:

• Excellent written and verbal English skills
• Ability to learn fast
• Customer care experience would be a plus
• The right attitude, accurate, hard-working, attentive to details, and self-organized person

Responsibilities:

• Chat support to the customers
• Managing customer queries, comments, or complaints
• Managing CRM
• Reporting to a Client
• Other project support work

You can learn more about Mindy Teams:

• Instagram https://www.instagram.com/mindy_teams_ternopil/
• Facebook https://www.facebook.com/MindyTeams

We will be glad to see you in the team Mindy Teams!