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Mindy Teams (www.mindy-teams.com) is a part of international brand Mindy Support (BPO market leader in Ukraine, Artificial intelligence и Machine learning) with over 2000 people in 6 offices across Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing, customer support, agile sales and marketing support, and a lot more.
Now we are looking for Project Manager with competence in Client management and Management skills.
You will be responsible for:
Communication with clients (50%):
- Regular communication with clients on any matter
- Direct and detailed project communications
- Correspondence with clients in English
Operations (30%):
- Reporting, analysis of indicators and their analytics
- Ensuring the implementation of the KPI of the project
- Interaction with other divisions and areas of the company within the framework of work
Team management (20%):
- Team management and coordination
- Managing a team of operations specialists to improve the efficiency
We offer:
- An incredibly interesting professional environment and the opportunity to get acquainted with the latest developments in the field of artificial intelligence training
- Timely and competitive payment (linked to the $)
- Efficient and professional team
- Project management in the most modern areas - AI & Machine learning
- Medical insurance 3 months after the start
- Comfortable office with everything you need, mega-cool team buildings and events
- Clear statement of tasks and feedback on a monthly basis
- Warm and comfortable atmosphere, a corporate culture based on the values of the company
Requirements for professional skills and knowledge:
- English Advanced
- Experience of communication with foreign clients - from 2 years
- Schedule in accordance with the country of the customer
- Excel, PowerPoint - proficient user
- FLEX, work & travel or previous experience working with the USA clients will be a huge plus
Competency requirements:
- The ability to clearly and reasonably set goals and objectives for the team
- Сustomer-oriented
- High speed printing in English
- Analytical thinking
- Excellent leadership and public speaking skills
More about team life Mindy Teams:
Instagram www.instagram.com/mindy_teams_kyiv
Facebook www.facebook.com/MindyTeams