GBV Caseworker Supervisor -Odessa

Job Summary

The GBV Casework Supervisor will ensure quality provision of GBV case management and psychosocial support services to GBV survivors to conflict-affected and displaced women and girls and survivors of GBV. The GBV Casework Supervisor will train, coach, and support GBV Caseworkers and strengthen systems of support for GBV survivors.  

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

Main Responsibilities:

The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Capacity Building and Service Oversight

• Train GBV Caseworkers, in line with the Inter-Agency GBV Case Management Guidelines and International Medical Corps' GBV Standards.
• Train GBV Caseworkers to respond to child survivors, in line with CCSAS 
• Coach GBV Caseworkers though regular group and individual sessions
• Conduct routine case review meetings
• Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs
• Develop tailored capacity building plans for GBV Caseworkers, including plans for self-learning. 
• Support GBV Caseworkers as required to respond effectively to cases, including direct service provision and coordination and advocacy with other service providers. 
• Oversee distribution of material and cash assistance to survivors and vulnerable women and girls
• Support trainings of other service providers who may interact with vulnerable women and girls and GBV survivors.
• Contribute to the development and effectiveness of GBV referral systems/pathways

Human Resource Management

• Recruit and Supervise GBV Caseworkers
• Create a safe and supportive environment for GBV Caseworkers 
• Develop support strategies for GBV Caseworkers, foster teambuilding, and support principles of self-care

Monitoring and reporting

• Seek and analyze feedback from clients and adapt services accordingly 
• Oversee post-distribution monitoring 
• Oversee service documentation 
• Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors
• Contribute to internal and external report 

Coordination, Advocacy and Representation

• Coordinate regularly with the GBV Manager and Deputy GBV Manager and participate, as required, in broader team meetings
• Mobilize stakeholders to strengthen coordination and safe access to services for survivors
• Promote a survivor-centred approach in all internal and external coordination meetings
• Organize case management meetings, as required, with other service providers
• Coordinate with MHPSS, child protection, health and other sectors to strengthen integration and referrals
• Represent program goals and GBV standards 

Security and Conduct

• Ensure compliance with security protocols and policies
• Foster a safe and supportive working environment for all GBV staff and partners
• Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality 
• Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies

 Qualifications

• GBV Case Management experience required; Relevant academic experience such as social work preferred.
• Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services. 
• Familiarity with GBV Case Management standards and tools
• Training and facilitation experience
• Commitment to championing survivors 
• Good interpersonal and advocacy skills
• Very good listening and communication skills
• Familiarity with government and NGO service providers preferred
• Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges
• Languages: Ukrainian. English is a plus 
• Qualified women are strongly encouraged to apply

Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps' and donor compliance and ethics standards and adheres to those standards.
 
if this is a supervisory position, one must set an example of ethical behavior through one's own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps' policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.
 

Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
 
Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.