Who We Are:
VisaHQ is a leading online U.S. passport and travel visa services company assisting retail and corporate clients in twelve nations around the world. Headquartered on Embassy Row in Washington, D.C., VisaHQ uses cutting-edge online technologies to offer its customers unmatched electronic travel management solutions, as well as access to the most comprehensive visa requirements database and largest online Embassy and Consulate directory in the world. Our goal is to get people where they're going on time, every time, without a hassle.
VisaHQ hires a diverse and internationally-minded staff of professional and reliable employees who are dedicated to breaking through the many bureaucratic barriers imposed on international travelers. They know their way past these hurdles, not only from professional training programs and effective management, but through a wealth of their own experiences. They're as passionate about travel as you are.
VisaHQ is currently looking for an active and enthusiastic Customer Support Specialist (Travel Visa Specialist) to join our team in Ivano-Frankivsk on a full-time basis.
Support and provide world-class customer service via chats;
Receive and verify all needed documents from clients for online visa processing;
Submit all documents to embassy websites;
Send granted visa to the client;
Advanced PC user and good orientation in the Internet;
Good business correspondence skills;
Great communication and negotiation skills;
Well-organized, strong attention to details and accuracy;
A unique opportunity to work in a big and successful international company as well as to get wonderful work experience;
An optimal environment for your professional involvement and growth;
An opportunity to be a part of friendly and driven team which work on interesting challenging projects and build products used by lots of people every day in many countries;
Salary fixed in USD.
$300 on probation period (3 months) and $425 after the probation period.
There are 3 shifts:
1st week from 6am till 2pm (remote work from home);
2nd week from 9am till 6pm (work from office);
3rd week from 6pm till 2am (remote work from home);