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Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people
KEY AREAS OF ACCOUNTABILITY :
Register data into relevant data collection forms as needed;
Enter and manage data in databases as requested
Conduct phone-based interviews as part of needs assessments or other data collection efforts as needed.
SKILLS AND BEHAVIOURS
Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically
Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to
Develops and encourages new and innovative solutions
Willing to take disciplined risks
Honest, encourages openness and transparency
BSc/ MSc degree in an area of social development or equivalent.
Fluency in written and spoken Ukrainian, Russian and, ideally, English.
EXPERIENCE AND SKILLS
At least 2 years of experience operating hotlines or providing customer support.
1-2 Years preferably in NGOs.
Experience in data collection.
Familiarity and comprehension with database designs and management
Good level of computer proficiency and ability (in particular Excel)
Demonstrated writing skills
Strong communication skills
Ability to meet deadlines
Highly developed interpersonal and communication skills
Highly developed cultural awareness