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TEAM/PROGRAMME: Programme Development and Quality
The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
The main purpose of this role is to support the day-to-day operation MEAL activities for Cash and Voucher Assistance (CVA) programme.
The MEAL Officer will lead the implementation of community feedback and response mechanisms for humanitarian CVA projects and lead quality benchmark assessments. S/he will support the MEAL Coordinator to implement a compliance strategy towards donor commitments, especially in project start-ups, documentation, progress reporting and phase-outs. S/he will assume day-to-day operation of the MEAL task for quality evidence-based programming with CVA.
S/he will conduct MEAL support to on-going project implementation. The MEAL Officer will be highly involved in implementation of required MEAL actions, monitoring and evaluation processes ensuring high level of child participation in these processes with respective partners.
S/he will support SC And Partner teams in tracking outcome of projects in line with respective MEAL plans for implementing partners. The MEAL Officer will build capacities of staff and partners in promoting accountability and participation in respective partner organisations. S/he will provide quality assurance for data and information (including progress reports).
SCOPE OF ROLE:
Reports to: CVA Meal Coordinator
Role Dimensions: SCI Ukraine works has four operational areas (Western, Eastern and Central) implementing integrated programmes with strong CVA programming. The MEAL Officer will be assigned in one of the implementation areas and will be responsible for operationalizing the CVA related MEAL activities in the respective area.
Monitoring and evaluation:
Establish and design tools such as beneficiary registration forms and monitoring tools and ensure they are functioning within the electronic online data collection platform and on the field team’s tablets;
Lead training of volunteers in data collection tools and act as focal point for identifying issues and addressing them for smooth implementation of registration and monitoring for CVA projects;
Manage Kobo server for beneficiary registration and mobile handsets for data collection. Ensures the tablets are charged and kept in secure place. Makes sure volunteers keep the tablets properly and makes sure the tablets are in and out in order and keeps track of the dispatch and return;
Lead the process of data cleaning and project database management for CVA projects. Work with Data Assistants in data cleaning and organization of data sets;
Updates distribution tracker and IPTTs regularly and submits the report to MEAL Coordinator;
Conducts data verification in the field for all sectors to make sure the data quality is up to the standard and in order;
Supervise and coordinate field data collection for midline and final evaluations of CVA projects. At times, this involves collaborating and facilitating data collection by the External Evaluation team;
Lead the data collection for Post Distribution Monitoring surveys on CVA projects to understand the satisfaction of beneficiaries on beneficiary registration process, distribution, amount and use of cash etc;
Conduct Quality Benchmark monitoring for CVA activities including registration and distribution process;
Ensure that programming data and feedback are valid, verifiable, timely and compliant with donor guidelines;
Conduct quantitative and qualitative data analysis as part of the project is monitoring routine, and produce regular monitoring reports to present and disseminate information to inform programme management;
Contribute to child-focused programme implementation, by promoting child-friendly MEAL methodologies and children’s participation in monitoring;
Identify monitoring and evaluation and quality gaps, and actively address their causes through training, field visits, and proposal of solutions to line manager.
Accountability and Participation:
Lead on the operationalization of the community participation and accountability for CVA projects;
Lead the provision of information to affected population targeted in CVA focused projects. Ensure essential information such as targeting criteria, cash distribution timelines, feedback mechanisms are shared to affected population;
Plan and conduct specific activities aimed at ensuring participation of affected population in CVA projects;
Ensure that CVA project activities (including partners) have functioning feedback and response mechanisms and include systems to effectively manage complaints, ensuring timely and appropriate feedback;
Manage feedback/complaint data bases for CVA projects and produce regular reports in collaboration with Accountability Coordinator.
Learning and Advocacy
Generate and share learning from CVA programming through PDM, QB monitoring and observations;
Ensure that MEAL methodologies and findings support advocacy and campaigning actions through the provision of evidence and update data;
Coordinate with program staff in sharing lessons learned so as they are incorporated into program implementation and new business development;
Take lead in ensuring that findings and lessons learned from project implementation and accountability are shared with children, partners, and other stakeholders.
Provide on-the-job supervision to CVA MEAL Assistants leading CVA MEAL activities such registration process, data cleaning, data management, and training of volunteers on registration process;
Ensure that local stakeholders and local partners are provided and included in MEAL training opportunities when appropriate;
Ensure that volunteers involved in beneficiary registration for CVA programming are equipped with skills of how to use Kobo forms, understand selection criteria’s, safeguarding and reporting channels;
Seek opportunities for information sharing and learning exchanges with local actors/INGOs to promote learning and coordination on CVA at national and sub-national level.
Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures;
Undertake any other reasonable duty as may be assigned by line manager.
Support the process of ensuring that child safeguarding mainstreaming are integrated into all CVA M&E activities and frameworks. Through measurable output and outcome indicators, support the process of piloting and scaling up local level beneficiary complaints’ mechanisms in relation to staff conduct, with an emphasis on the Child Safeguarding Policy and measure to prevent sexual exploitation of women and children.
Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values;
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same;
Widely shares their personal vision for Save the Children, engages and motivates others;
Future orientated, thinks strategically.
Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters;
Values diversity, sees it as a source of competitive strength;
Approachable, good listener, easy to talk to.
Develops and encourages new and innovative solutions;
Willing to take disciplined risks.
Honest, encourages openness and transparency.
Degree in development, statistics, M&E, programming, related social science or programme M&E.
EXPERIENCE AND SKILLS
Experience of undertaking a similar MEAL related activities.
Excellent interpersonal skills and the ability to interact well with people of all backgrounds, excellent relationship building skills.
Demonstrated strong monitoring and evaluation skills.
Experience of working in planning, monitoring and evaluation
Previous experience with developing tools, data collection, assessments
Experience of, and commitment to working through systems of community participation and accountability.
A high level of written and spoken English, Ukrainian and Russian.
Ability to write clear and well-argued assessment and project reports including data analysis and triangulation.
Politically and culturally sensitive with qualities of patience, tact and diplomacy.
The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin and support our work.
Experience of working in monitoring and evaluation.