IT Service Desk Engineer

DataArt has been engaged in software development and IT consulting since 1997. More than 3000 of our specialists are working in eight countries. Sales offices of the company are located in the US, UK, Germany, and Switzerland. The development centers are located in Argentina, Poland, Russia, and Ukraine. At the same time, we remain a very integrated team. 

At the heart of DataArt's corporate culture is the value of diversity and trusting and respectful relationships. Currently, we are searching for specialist for the position of IT Service Desk Engineer.

Responsibilities

• User support and desktop operating system/application support
• Maintenance of office structured cabling
• Technical maintenance of computer systems and office equipment
• Help support the Active Directory, Windows, and Linuх servers

Required Skills and Experience

• At least 1 year of work-related experience
• Experience in administration of Windows server systems, basic understanding of Active Directory
• Basic knowledge of networking and PC architecture, experience with setting up and tuning hardware (laying and maintaining structured cables, assembling and repairing PCs, diagnosing and maintaining the equipment)
• Practical experience working with the corporate antivirus systems

Additional Competencies

• Experience working on helpdesk (service desk) and user support
• Experience working with Linux
• English will be a plus

DataArt Offers:

• Professional Development:
  - Experienced colleagues who are ready to share knowledge;
  - The ability to switch projects, technology stacks, try yourself in different roles;
  - More than 150 workplaces for advanced training;
  - Study and practice of English: courses and communication with colleagues and clients from different countries;
  - Support of speakers who make presentations at conferences and meetings of technology communities.
• The ability to focus on your work: a lack of bureaucracy and micromanagement, and convenient corporate services;
• Friendly atmosphere, concern for the comfort of specialists;
• Flexible schedule and the ability to work remotely;
• The ability to work in any of our development centers.