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22 часа назад - 27.10.2020

L2 Support Engineer

Playtech

Адрес: Киев

Company Description

Playtech is the world's largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value-added solutions to the industry's leading operators. Company's business portfolio consists of the most prominent names in the business, including William Hill, Netplay, Betfred, Mansion, Bet365, etc.

Follow us on Instagram goo.gl/HF1Ho5

Watch us on YouTube goo.gl/TnZDVK

Job Description

  • Communication with customers and stakeholders;
  • Handling of production monitoring alerts;
  • Product specific issues investigation.
  • Support high load production application;

Qualifications

  • Experience with Linux system support;
  • Understanding of web protocols: HTTP, WebSocket;
  • Basic understanding of networking: TCP/IP, NAT, DNS;
  • Experience with issue tracking systems: Jira, ServiceNow;
  • Troubleshooting skills: client issues debugging, logs analysis, anomalies detection;
  • Intermediate English at least;
  • Written and oral communication skills;

Advantage:

  • Experience with production systems support;
  • Programming skills in Python/Ruby/Bash;
  • Grafana, Prometheus/Sensu;
  • Elastic Stack;
  • Docker;
  • Ansible.
  • Experience with Linux system support;

Additional Information

We offer:

  • Possibility to cooperate with a product company
  • Educational possibilities
  • Competitive compensation
  • Fully-equipped perfect office space located in the city center ("Palats Sportu" metro station)
  • Warm and friendly attitude to every specialist
  • Professional growth

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