The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.
The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 80 countries and has some 13,000 field staff.
In 2014, the ICRC expanded its presence to Ukraine. There are more than 300 ICRC staff working in Kyiv, Sloviansk, Severodonetsk, Mariupol, Donetsk, Luhansk and Odesa.
ICRC is Equal Opportunity Employer giving highest priority to staff safety and security.
For more information, visit website: http://www.icrc.org/
TELEPHONIST (Hotline, part-time 50%)
AIM OF THE POSITION
The Telephonist supports the SD in data management and beneficiary communication. She/he acts as a support to the SD's Assistance and Protection departments in transmitting accurate feedback to beneficiary enquiries.
The Telephonist is a 50% position and is expected to have a good working knowledge of all ICRC activities so that they can accurately provide information to callers. Accordingly, the Telephone Operator interacts with all ICRC departments to be up-to-date on activities and procedures.
The tasks and responsibilities defined above are not exhaustive and can evolve depending on organizational needs.
Education and professional qualifications
HOW TO APPLY
Please submit your CV in English, along with your motivation letter by 15.01.2017.
Only candidates meeting the above-mentioned criteria will be considered and contacted for tests and/or interview. No queries by phone please.