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Requirements:
- Upper-Intermediate in written and spoken French.
- Have experience working in a global team.
- A people manager with 2-3 years’ experience leading a customer-facing team in tech.
- A manager who thrives in dynamic, fast-paced work environments and can handle both the day-to-day and big picture.
- Motivated, independent and exceptional at project management and organization.
- A manager that can provide constructive feedback and respond to it just as well.
- Data-oriented and are passionate about technology’s ability to improve people's lives.
- A manager with excellent communication skills and emotional intelligence has helped you build and maintain positive relationships with customers and collaborate comfortably with colleagues at various levels.
- Methodological and detail-oriented, and have a record of leading a team in that spirit.
Responsibilities:
- Management and development support teams and overall coordination of service delivery performance, ensuring a high level of customer service
- Create and maintain an inspiring team environment with an open communication culture
- Support day-to-day operations and driving internal support projects and initiatives
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provides coaching
We will be glad to welcome you to our team.
Please note that only resumes in English will be considered.