Technical Writer

We are looking for experienced Technical Writer to extend our product team in Kiev office. 

Our primary product is high-load online credit system, allowing customer to get a loan online within 10 minutes. 

Responsibilities: 

• Creating and supporting user documentation for software application (User Documentation, Manuals, User Guides, etc).
• Documentation translations.
• Creating and supporting video guides (screen captured).
• Collect, understand and document information that will be communicated to our clients or internally.
• Help people find the documents or information they are looking for.
• Design and format documents in a way that corresponds to the requirements set by our company.
• Maintain existing documentation by updating both the content and the look (Team placement, Org chart, Meeting minutes, etc.)
  

 Requirements:

• 2+ years of experience as a technical writer.
• Experience in multi-language technical documentation support (with common part and regional specifics).
• Perfect information decomposition skills and ability to structure information.
• Good creative and analyst skills.
• Basic understanding of main technologies purpose (HTML, XML, CSS, JSON, SQL, JS etc.).
• Experience in documenting APIs.
• Experience in making presentations.
• Excellent written and oral communication skills.
• Understanding of main documentation design standards.
• Advanced MS Word skills.
• High literacy, proofreading and editing skills.
• Fluent English.
  

It might be an advantage if you have:

• Knowledge of one of tracking systems: Jira, Mantis, Redmine or other.
• Experience in the software development.
• Experience of working with technical patents and patent applications.
• Docbook knowledge.
• Practical experience of mockup making (Moqups, Balsamiq Mockups etc.).
  

Benefits:

• Gym and sports program (football, volleyball, etc.).
• Corporate massage therapist.
• Сonferences сourses and trainings (Paid).
• Flexible working schedule (09:00-11:00 to 18:00-20:00).
• Pleasant buns in the form of corporate events and teamwork, syrups, fruit, cookies, ice cream.
• Lounge with exercise machine, wall bars, table football and tennis, Xbox.
• Vacation days (24 calendar days / year), sick leave.
• Comfortable, modern office in Pechersk district.

 Product's Achievements:

• Regular users of more than 900 000 clients.
• More than 11 billion UAH were provided to our clients.
• For the first time to fill out an application for an online loan, the client of our service needs approximately 8 minutes.
• Our system processes the application and makes a decision in less than 1 minute.