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We are looking for a Project Manager with an Upper-intermediate English level, and preferably with customer support experience. You will deal with small and medium-sized businesses from Europe and the USA.
Qualifications and experience:
- 2+ years' experience in project management.
- Experience in managing teams of at least 10 people.
- Customer relations, requirement, risk and change management.
- Excellent negotiation skills (written and spoken).
- Ability to multi-task, manage various project elements simultaneously and deliver a high-quality result within a reasonably limited time.
Nice to have:
- Experience in managing a remote team.
Responsibilities:
- Leading, adjusting the processes, promoting development and growth within the team.
- Managing clients' quality, scope, and budget expectations.
- Maintaining project documentation, preparing project reports.
- Monitoring and improving the performance of the team, providing visibility to the client.
- Maintaining close interactions with internal / external stakeholders.
Our benefits:
- Competitive compensation depending on experience and skills.
- Flexible work hours.
- Compensation for sick leaves and regular vacations.
- Medical insurance, sports.
- Professional and personal growth, training programs, workshops.
- Interesting and challenging projects.
About us:
Simply Contact is a Ukraine-based outsource contact centre with 8+ years of experience in the local and foreign markets. We provide excellent service for Ukrainian, European and USA companies. Now our team is 400+ and we are growing rapidly. We have offices in Dnipro, Kyiv, Lviv, Poltava. Details: https://simply-contact.com/
Telegram: t.me/simply_contact
Instagram: https://www.instagram.com/simply_contact/?hl=uk
Facebook: https://www.facebook.com/simplycontact.ua/
Показать контакты 067 247-09-28 — Nina
Нина