Support Engineer for LanguageWire

On behalf of Languagewire, Ciklum is looking for Support Engineer to join Kyiv team on full-time basis.

You will be part of IT department of Languagewire (11 employees), supporting numerous IT services operations. You will work with advanced IT infrastructure (private cloud consists of 350+ virtual servers) and will be able to learn new technologies. You will play a role in our transformation towards hybrid cloud solutions. You’ll also work with a DevOps sub-team and a large team of software developers closely.

LanguageWire is a leading translation platform supplier, servicing clients from its offices throughout Europe. With offices in 19 countries and 350+ full-time employees, LanguageWire develop and support online collaboration platform, offering a full range of language, business and technology services, including translation, website globalization, Multilingual SEO Translation service, proofreading, voice-over and Desktop Publishing services.

If this sounds interesting and you know that you are better than most in your field – please apply for this position!

About the Client:

LanguageWire (www.languagewire.com) is one of the world’s leading providers of language services.

Founded in 2000, LanguageWire continually develops unique technology to help brands reach their full global potential. Backed by a worldwide network of 7,000 language experts and an intuitive online platform, we make it easy to manage multilingual content. Our tools and expertise help solve content challenges, so companies can reach their global audience.

With headquarters in Copenhagen, LanguageWire has offices in more than 19 cities around the world and more than 350 employees.

Responsibilities:

• L2 support of various Microsoft services (Mail, Users/groups, Teams, Intunes, Sharepoint, etc)
• Involvement in the migrations, enrollment, adaptation and promotion of the new services and features
• Operational topics to keep services at a properly functioning state

Requirements:

Social

• Team player, flexibility to shift working schedule as needed
• Highest responsibility – understand that services availability is the most important, act accordingly
• Work-under-deadlines-pressure, self-organization and discipline
• Customer – Support altitude
• Intermediate English

Technical

• Customer support altitude, practical IT support experience
• Active Directory
• Microsoft Windows Servers famility
• Cloud-based VOIP (SIP) experience (as a +)
• Basic scripting skills (Power Shell)

What’s in it for you?

• Reach possibilities to learn advanced systems and develop yourself
• Competitive salary protected from local currency deviations
• State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions

About Ciklum:

Ciklum is a Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain.

As Ciklum employee, you’ll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Join Ciklum and “Cross the Borders” together with us!
If you are interested — please send your CV to Отправить резюме