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4 дня назад - 11.01.2021

Customer Support Specialist (remote work)

R&C Kyiv Group LLC

22000

Адрес: Киев
Контакт: Zhanna Balabaniuk
Телефон: 380674424493

We are looking for a Customer Support Specialist (remote work). Our client is British company (e-commerce)that operates on the US market.

Main Responsibilities:

Assist customers in a timely and accurate manner with inquiries via CRMs, chats, messages and emails

Become a product expert with a primary focus on customer satisfaction

Reporting, investigating and tracking issues/bugs within the products

Reporting and internal analytics

Qualifications / Experience

Students or BA/MA degree

1 + years in customer support experience

Excellent English Communication Skills Verbal And Written

The ability to multitask and be flexible in day-to-day functions

Agility, ability and desire for professional development

Highly organized to handle large volumes of work

Be a team player

Pays close attention to detail

Result oriented person

PC: excellent Excel skills

Company will provide:

Join to fast-growing international business

Enjoyable working environment and friendly team of highly qualified specialists

Work schedule from 4 pm to 2 am Kyiv time zone

Full remote work

Salary 700-800 US dollars

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