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Head of Lean process management unit

  • Регион:Киев
Английский (выше среднего)

Key Responsibilities:

Strategy and Development:

  • Contribute to the creation and implementation of best practice Lean vision, strategy, policies, processes and procedures to aid and improve operational performance;
  • Contribute to new business initiatives and projects and review and communicate the impact on Lean activities.

General and Task Management:

  • Develop a robust continuous improvement strategy in partnership with the Management Team and key business stakeholders;
  • Implement and support cultural change across the organisation and drive business improvement;
  • Provide project management, analytical and research skills and expertise;
  • Develop, deliver and support delivery of business improvement change initiatives. Develop and contribute towards improvement standards in line with best practice;
  • Provide expertise, professional advice and guidance to the business in business improvement, drawing from proven industry practice and methodologies;
  • Report on progress of projects, understanding the risks, dependencies, budgets, resourcing, issues, critical milestones and forthcoming pipeline, and actions necessary to ensure success;
  • Define, develop and publish business improvement process documentation to reflect best practice;
  • Undertake business process analysis, statistical analysis for improvement projects and to support wider change;
  • Lead, define and develop continuous improvement activities designed to improve performance, such as the planning and running of lean events;
  • Attend various meetings and action/communicate instructions;
  • Produce written reports and make presentations;
  • Undertake continuous training and development;
  • Perform root cause analysis and resolve problems;
  • Identify business improvement opportunities within the organisation;
  • Conduct risk assessments of processes and tasks in the department.


Required skills:

  • Master Black Belt in Six Sigma or equivalent qualification;
  • At least 5 years of relevant work experience in a bank / NBFC / Credit Card company;
  • Experience in consumer/ retail banking;
  • Good knowledge and understanding of processes and projects;
  • Strong analytical and problem solving skills;
  • Advanced knowledge of MS Office;
  • Excellent Communication and presentation skills.


We offer:

  • Comfortable office in the city;

  • Working in one of the biggest and most innovative Bank of Ukraine;

  • Opportunity to improve language skills;

  • Competitive salary;

  • Career and professional growth;

  • Unique working environment with variety of knowledge sharing opportunities;

  • Work-life balance approach and healthy lifestyle programs.