CRM Manager

We are a highly successful Company with great ambitions. We operate on a very competitive market so every day we are looking for opportunities to be better. To be faster. Even faster. Never stand aside and never afraid to try. Having a lot of ideas we are very open to fresh ones. Equally important, we have resources to bring these into motion.

We invite those who fired up to:
— Develop and execute CRM campaigns for SMS, Email, Push, In-App;
— Audience group identification and segmentation;
— Monitor and improve campaigns in order to bring maximum value for both - the customers and the business;
— Localize the campaigns and contents within strategy in key strategic countries in order to provide customers a better experience and improve conversion, cross-sell, and re-activation;
— Develop a CRM plan for the regions including list of campaigns, lifecycles, workflows, contents according to marketing strategies;
— Apply A/B testing approach and effective campaign measurement methodology with regular reporting of results and insights;
— Work with CRM systems (SalesForce).

Essential professional experience:
— 3+ years of experience in CRM or retention marketing experience;
— 1+ years of experience with CRM systems (preferably SalesForce);
— Understanding of key CRM metrics: TG/CG, ARPU, CLM, ROI, Customer Journey, Channels performance;
— Experience with cross-channel marketing (SMS, Push, In-App);
— Good interpersonal skills with ability to influence another teams;
— Strong business sense and a real passion for using data to make decisions;
— Understand general relationships of the product with other components of the system;
— Analytical skills, ability to structure information.

We care of your:

Health
— Medical insurance/Sport compensation;
— Sport club participation (football, running, basketball or swimming clubs);
— Tasty and healthy free breakfasts;
— 100% paid sick leaves;
— 20 working days of paid vacation.

Wealth
— Competitive salary and сonstant encouragement for your efforts and contribution;
— Bonuses according to company’s policy;
— Welfare (financial support in critical situations).
— Gifts for significant life events (marriage, childbirth).

Personal and professional growth
— Individual annual training budget with an opportunity to visit paid conferences, training sessions, workshops, etc.;
— Free corporate library;
— Opportunity to visit our non-stop internal meetups: open talks, IT Pump, etc. as a participant or a speaker and exchange knowledge;
— A world-class team of T-shaped skilled professionals that share knowledge and support each other.

Leisure time
— Corporate parties and events (Pub Quiz, Carquest, etc.);
— PM Foundation activities (social responsibility events);
— Weekly events aimed at culture, arts, soft skills development.