Customer Support Consultant (Fluent English, Russian & Ukrainian, gaming)

If you have the commitment, skills and drive to immerse yourself in the world of video games, the possibilities are endless.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in the video game industry. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe  Excited? Let's see what it takes.

Responsibilities:

• Always be up-to-date with the cutting-edge technology;

• Apply the latest and greatest customer happiness practices;

• Provide chat support to customers;

• Communicate with developers and other departments;

• Become a product expert and constantly grow.

Requirements:

• Fluent English (advanced command of both written and verbal English);

• Experience in the customer support role in video games industry or related;

• Analytical & Research Skills;

• Customer oriented and responsible attitude (customer service in your DNA :)

Will be a great plus:

• Experience with CRM systems;

• Experience in Technical Support;

• Passion about video games. 

Benefits:

• Flexible schedule;

• Enjoy working remotely;

• Competitive compensation; 

• Financial and professional growth;

• Paid intensive training and trial period;

• Great management with no bureaucracy;

• Good bonuses for referring friends (referral program).
  
  

SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com