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Interested in Software, Hardware and SaaS products?
Join our SupportYourApp team as a Customer Support Specialist and provide high-level quality support for famous IT-companies from all over the world.
All you need is:
- Fluent English and Hebrew
- Customer support experience
- Analytical & Research Skills
- Customer oriented and responsible attitude
Will be a great plus:
- Customer service skills and experience in hospitality
- Experience with CRM systems
- Technical background
- Experience with native speakers
- International exchange programs participation
What You’ll Be Doing:
- Resolving basic to complex support issues for customer inquiries received via omni-channel support (emails, chat, and calls)
- Becoming a product expert and providing documentation updates to our knowledge base
- Ensuring customers' satisfaction
- Communicating with developers from various IT-companies;
We offer you:
- Flexible schedule
- Big and well-equipped office (feel it! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/)
- Possibility to work remotely
- Competitive compensation in USD (Financial and professional growth)
- Paid intensive training and trial period
- Great management with no bureaucracy
- Good bonuses for referring friends (referral program)
- SupportYourApp Medical Policy
- Coffee, tea, candy, season fruit, and vegetables
- Various sports events and teambuildings
- Corporate Library
Who are we?
SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!
Support-as-a-Service company with a focus on the tech industry
больше 500 сотрудников
с 2010 года на рынке
- Офис возле метро
- Корпоративные мероприятия
- Оплачиваемая стажировка
- Удалённая работа
- Гибкий график