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SupportYourApp — вакансия в Customer Support Consultant (Hebrew and English)
Вакансия закрыта

Customer Support Consultant (Hebrew and English)

SupportYourApp
2 года назад
01 марта 2022
Киев

Interested in Software, Hardware and SaaS products?

Join our SupportYourApp team as a Customer Support Specialist and provide high-level quality support for famous IT-companies from all over the world.

All you need is:

  • Fluent English and Hebrew
  • Customer support experience
  • Analytical & Research Skills
  • Customer oriented and responsible attitude

Will be a great plus:

  • Customer service skills and experience in hospitality
  • Experience with CRM systems
  • Technical background
  • Experience with native speakers
  • International exchange programs participation

What You’ll Be Doing:

  • Resolving basic to complex support issues for customer inquiries received via omni-channel support (emails, chat, and calls)
  • Becoming a product expert and providing documentation updates to our knowledge base
  • Ensuring customers' satisfaction
  • Communicating with developers from various IT-companies;

We offer you:

  • Flexible schedule
  • Big and well-equipped office (feel it! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/)
  • Possibility to work remotely
  • Competitive compensation in USD (Financial and professional growth)
  • Paid intensive training and trial period
  • Great management with no bureaucracy
  • Good bonuses for referring friends (referral program)
  • SupportYourApp Medical Policy
  • Coffee, tea, candy, season fruit, and vegetables
  • Various sports events and teambuildings
  • Corporate Library

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

SupportYourApp — вакансия в Customer Support Consultant (Hebrew and English): фото 2

Support-as-a-Service company with a focus on the tech industry

больше 500  сотрудников

с 2010 года  на рынке

  • Офис возле метроОфис возле метро
  • Корпоративные мероприятияКорпоративные мероприятия
  • Оплачиваемая стажировкаОплачиваемая стажировка
  • Удалённая работаУдалённая работа
  • Гибкий графикГибкий график

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