Customer Support Consultant (fluent English, remote)

Interested in Software, Hardware, and SaaS products?

Join our SupportYourApp team as Customer Support Consultant and provide high-level quality support for famous IT-companies from all over the world.

All you need is:

• Fluent English;
• Analytical & Research skills;
• Customer-oriented and responsible attitude.

Will be a great plus:

• Experience with CRM systems;
• Technical background;
• Experience with native speakers;
• International exchange programs participation;
• Customer service skills and experience.

What You'll Be Doing:

• Be up to date with the cutting-edge technology;
• Apply the latest and greatest customer happiness practices;
• Provide omnichannel support (via phone, email, chat, social media);
• Communicate with developers and other departments of various IT-companies;
• Become a product expert and constantly grow.

We offer you:

• Flexible or fixed schedule;
• Opportunity to work remotely;
• Competitive compensation;
• Financial and professional growth;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program);
• Occasional business trips.

The cherry on top is you'll get an IT business and support skill set second to none.

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.

Grab your chance to join us, and send us your CV in English, pointing out your outstanding skills!

We're waiting for YOU :)