Customer Support Specialist (Fluеnt English)

Interested in Software, Hardware, and SaaS products?

Join our SupportYourApp team as a Customer Support Specialist and provide high-level quality support for famous IT-companies from all over the world.

All you need is:

• Advanced English (B2 is a minimum)
• Analytical & Research Skills
• Customer oriented and responsible attitude

Will be a great plus:

• Experience with CRM systems
• Technical background
• Experience with native speakers
• Fluent 2nd language (French, Spanish, German or any other language you master)
• International exchange programs participation
• Customer service skills and experience

What You'll Be Doing:

• Resolving basic to complex support issues for customer inquiries received via omnichannel support (emails, live chat, and calls)
• Becoming a product expert and providing documentation updates to our knowledge base
• Ensuring customers' satisfaction
• Communicating with developers from various IT-companies;

We offer you:

• Flexible schedule
• Competitive compensation in USD (Financial and professional growth)
• Paid intensive training and trial period
• Great management with no bureaucracy
• Good bonuses for referring friends (referral program)
• SupportYourApp Medical Policy
• Coffee, tea, candy, season fruit, and vegetables
• Various sports events and teambuilding
• Partial compensation for SportLife membership
• Corporate Library
• Occasional business trips

Who are we?

We are SupportYourApp, leading customer support outsourcing company. We work with 25 countries and provide BPO solutions to IT companies in 18 languages. There are amazing startups as well as leaders of the IT industry among our clients.

Grab your chance to join them, and send us your CV in English pointing out your outstanding skills 

Visit our website: www.supportyourapp.com