2 часа назад - 20.04.2021

Senior Business Analyst


Адрес: Киев, Оболонский, Минская

Zoral, a leading provider of research and development to the software industry, is searching for an experienced Business Analyst to join its development center in Kyiv.

We are looking for a senior Business Analyst to be part of Zoral software tuning & customization teams delivering fintech (financial technology) solutions to financial institutions, including consumer lending, SME (small and medium-sized enterprises) lending, insurance businesses across the world.

The Business Analyst will work closely with:

  • Management, operations, marketing, finance, accounting, software development etc. teams and representatives on the customer site;
  • Customer fintech solution development teams on Zoral side;
  • Zoral software products management and development teams;

Will be the primary source of requirements and supplementary information needed to deliver high quality fintech solutions to the customers.


  • Obtain and document business objectives and business requirements for the fintech solution developed and delivered to a customer;
  • Get familiar with the customer's existing business processes, KPI's, software systems, databases etc., document if needed;
  • Conduct analysis of the existing processes, KPI's, metrics, software etc. to identify bottlenecks, issues, risks, opportunities to be addressed in the fintech solution;
  • Design, document and negotiate new or changed business processes proposed to meet the business objectives and requirements;
  • Identify, document and negotiate detailed functional and non-functional requirements for the fintech solution to be delivered;
  • Review existing 3rd party fintech solutions and platforms to identify missing or potentially useful solution features, perform research of API being used.
  • Work with product management and project management to prioritize & plan solution features for different solution releases;
  • Provide day-to-day assistance to fintech solution development teams, including requirements clarification, obtaining supplementary information/material etc.;
  • Prepare UAT (user acceptance testing) cases and training guidelines for customer operations teams, assist them in conducting UAT and trainings;
  • Together with customer operations teams and solution development teams, conduct analysis of fintech solution performance in production to identify areas to enhance or improve;
  • Identify and communicate with stakeholders on the customer side and Zoral side to fulfill the responsibilities listed above:
  • Coordinate business analysis and requirements analysis process, be the main and self-sufficient driving force in this process.

Required experience and knowledge:

  • 4+ years of Business Analysis and Requirements Analysis experience;
  • Basics understanding or willingness to learn lending, corporate finance discipline, accounting
  • Experience in the fintech area would be a plus;
  • Strong knowledge of requirements analysis methodologies and methods;
  • Strong knowledge of and practical experience with business processes and software requirements documenting methods and formats: user stories & acceptance criteria, use cases etc.;
  • Excellent technical writing skills;
  • Excellent English written and verbal communication skills;
  • Good understanding of technology and ability to present technical information on both a technical level and a business level:
  • Good analytical and problem solving skills. Ability to explain complicated concepts in plain language
  • A team player attitude with desire to collaborate and share knowledge with customer teams and solution development teams;
  • Highly motivated, creative and results driven, good self-management skills.
  • Hands on Jira and Confluence
  • SQL basics
  • Basic understanding of REST and SOAP API

Nice to have:

  • Experience with BI Tools such as Google Data Studio, Tableau, etc.
  • UML, BPMN 2.0;
  • Basics of Cloud services, SaaS, PaaS, Amazon Web Services etc.;

Zoral offers attractive salary, compensation package, as well as good opportunities for career and personal development.

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