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We are looking for an open-minded person who will be a great part of our team. Your key role is to support our clients from around the world and to ensure that they are pleased with our service.
Main requirements:
University degree or students of 4-5th year of study
Good speaking and writing English is a MUST (Upper-Intermediate or higher level)
Strong PC skills (MS Office, Gmail/Gdoc, Internet)
Customer focused and solution oriented
Attentive to details and responsible
Ability to work night shifts
Experience working with native English speakers is a plus
Key responsibilities:
Provide technical support to existing clients, understand customers' problems and needs to successfully solve incoming requests
Work with significant amount of information and be able to explain major points clearly
Co-operate with financial, technical and content departments on requests that require further investigation
Stay in high spirits all shift long (that is one of the most essential, please consider it if you wish to join our team)
We offer:
- Interesting and challenging work in large and dynamically developing company
- Shift work with stable schedule 2/2: day shift (8 a.m. till 8p.m.), night shift (8 p.m. till 8 a.m.)
- Probation salary - 450 USD, 500 USD as a regular (extra bonuses possible)
- Paid vacation and sick leaves
- Probation period - 2 months, depends on your results
- One-week paid training before entry on direct responsibilities
- Corporate social events
- Free coffee, tea, cookies and fruits =)
Прошу обратить внимание на время работы - ночные смены
Юлия Лапко