Resident Manager (front office)

We are currently looking for a candidate to fill in a position of a Resident Manager in a hotel in the city heart

Requirements:

• At least 3 year experience in a hotel administration (preferably abroad) or on a position of a Front Office Manager;
• Perfect knowledge of hotel standards;
• Advanced PC user (incl. Fidelio, GDS, ADS);
• High level of communication skills in Ukrainian, Russian and English is a must! (second foreign language is a plus);
• Welcoming, result-oriented, enterprising and responsible personality.

Responsibilities:

• Assisting the Managing Company to run the hotel;
• Financial matters of the hotel including budget forecasting and control and training staff to correctly deal with the financial side of customer service;
• Setting a good example of service excellence;
• Training staff to meet service standard requirements;
• Preparing and carrying out detailed marketing and sales plans;
• Dealing with potential security problems and safety hazards;
• Resolving on-site issues at the hotel relating to guests, employees or the property: control and coordination of day-to-day procedures (guests' reception and accommodation, main and additional services organization, documents circulation and reports development, record keeping etc.).

We offer goodstart in a new business with good compensation in a young team of professionals. Please, send your CV and cover letter identifying yourcompensation level desired.

NOTE: Only thoseCVs will be taken into consideration that meet requirements above!