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US-based e-commerce company is looking for a remote full-time Customer Service Agent to join our team. We are looking for a well-organized person with a positive attitude to provide professional and friendly service.
English level — upper intermediate or fluent;
Self-organization and communicative skills;
Attention to details;
Ability to work 9 to 5 EST (evening /night time comparatively to Ukrainian)
Responding to customer queries in a timely and accurate way, via phone, email, or chat
Making calls to check if the customer is satisfied with the product Identifying customer needs and helping customers with the required information
Following up with customers to ensure their issues are resolved
- Opportunity to work remotely with the US market
- Training and tools necessary
- Competitive negotiable salary and vacation days
- Personal development
- Friendly atmosphere
Join our team today!