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2 недели назад - 08.09.2021

IT Support Specialist with knowledge of 1C

Green Light Consulting

Адрес: Киев

Responsibilities:

Provide Tech Support

  • Answer requests for software and hardware support throughout the various IT systems.
  • Creation, improvement, and implementation of 1C information systems including but not limited to database, website and box office systems.
  • Provide primary technical support for Microsoft Windows systems.
  • Oversee data entry and data management for 1C databases (ERP&UPP), including maintaining existing databases, and creating new reports as needed.
  • Provide hardware/equipment maintenance: Set up computers, accounts/logins/access controls, email accounts, phones, etc. for 1C

Troubleshoot Problems

  • Troubleshoot hardware problems and find fixes for them. This work involves computers, phones, safes, printers, and all digital systems connected to the network. In addition to handling hardware, system support specialists also test software programs for defects and bugs.

Install and Upgrade Software and Hardware

  • Install new software and connect new hardware to existing networks. They also upgrade software packages and outdated hardware, which can include adding memory, replacing drives, and installing accessories.

Back Up Data

  • Back up data files and information to prevent loss during system upgrades and equipment replacement procedures.

Train Staff

  • Provide information systems training for 1C users; create information systems user manuals; generate related training, and resource materials.

Requirements:

  • University degree
  • Relevant work experience
  • Strong knowledge of 1C programming
  • Upper intermediate English (written and verbal)
  • High analytical skills
  • Process Improvement approach
  • Attention to detail
  • Time management
  • Good communication and problem-solving skills

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