Data Analyst / Аналітик даних

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program / Country Office Summary 

Mercy Corps, as a member of the Ukraine Cash Consortium (UCC) in partnership with  Norwegian Refugee Council and People In Need, is responding to the humanitarian crisis in Ukraine by providing assistance to people impacted or displaced by the  conflict.  

The UCC’s activities are designed to enable households to meet their basic needs and remain as safe as possible while supporting local markets during the crisis. In areas where markets remain functional the UCC will distribute multi-purpose cash assistance and where markets are heavily disrupted the consortium will provide direct-in-kind food, non-food, water, shelter and hygiene assistance.  The Consortium will also be providing protection information to all groups impacted.

The UCC is an initiative funded by the United States Agency for International Development/Bureau for Humanitarian Assistance.

General Position Summary 

The Data Analyst is a member of the UCC Data Analysis and Automation team, responsible for generating timely and relevant insights on trends in assistance provision, utilization, effectiveness, and more. They will work with multiple stakeholders across the UCC response to understand the informational needs, and coordinate within the Data Analysis and Automation team to find and use the necessary data sources to meet the needs. They will collaborate with Mercy Corps’ Crisis Analytics Team to lead regular analysis of the program and country context on topics that may be relevant to Mercy Corps program activities. They will visualize and communicate program data to program decision-makers, support interpretation and use of the data, and provide analysis and evidence for program reporting.

Essential Job Responsibilities 

DATA ANALYSIS

• Understand the various data streams that UCC uses for analysis
• Identify and add complementary third party data sources and analysis
• Extract, transform, and load data from the UCC partners into UCC Azure infrastructure to produce frequent, timely statistics on the response trends, including key measures of response effectiveness such as the Coping Strategies Index.
• Maintain and improve live data visualizations/dashboards for easy decision-maker access on Power BI, and on other platforms as needed.
• Support Mercy Corps leaders, UCC consortium partners, and other stakeholders by understanding program informational needs, and delivering data analyses that meet those needs.
• Collaborate with the Mercy Corps Crisis Analytics team to utilize context analysis techniques for informing the UCC response.
• Support program stakeholder interpretation and understanding of the data through presentations, webinars, live demonstrations, and discussions.
• Produce high quality summary analysis and visualizations of program effectiveness for reporting purposes.

DATA SECURITY & BEST PRACTICES

• Observe data protection measures both within Azure and within data analysis and communication workflows, in compliance with Mercy Corps’ Responsible Data Policy and with humanitarian data protection best practice.
• Ensure compliance with security procedures and policies as determined by country leadership wherever program activities are conducted.
• Collaborate with the Mercy Corps Data for Impact team to recognize and help adopt best practices in data analysis and data science.

Minimum Qualification & Transferable Skills

Any skills you have gained through education, volunteer, work, or life experience that are relevant for the position will be considered. Be sure to fully explain transferable skills and success factors and how they apply to this position in your cover letter.

Required

• 5+ years of experience in relevant technical fields.
• 2+ years of relevant experience working in an Analytics environment.
• Proficiency in oral and written English or Ukrainian.
• Experience with Power BI or a comparable visualization platform.
• Demonstrated experience producing effective data analysis and visualizations for decision-making purposes.
• Demonstrated experience communicating data to non-technical stakeholders and decision-makers in effective ways.

Preferred

• Strong skills in SQL, Python, R, or another programming language suitable for data analysis is strongly preferred.
• Specific experience with Azure data services, including Azure Data Factory, Azure Data Lake Storage, Azure SQL, Azure Databricks, and Azure Synapse, is strongly preferred.
• Proficiency in Russian, Polish, and/or Romanian is strongly preferred.
• Experience with database, data lake, and data warehouse concepts.
• Experience facilitating data-focused presentations and training sessions.
• Experience in international relief and development programming; especially in MEL or program management functions.
• Experience working with geospatial data.

Success Factors 

The successful candidate will have strong practical experience in designing effective data analysis workflows and visualizations, and experience working with cloud data infrastructure to find and use the information they need. They will have a personal commitment to high quality data communication and to creating replicable and well-documented data workflows, and will be able to anticipate and creatively meet program informational needs. They will have an understanding of or interest in learning about humanitarian data protection requirements. They will be able to work collaboratively with internal teams of varying technical capacities and with peers in partner organizations, and will be a primary point of contact and supportive resource for colleagues seeking to understand trends in the response. They will be an independent problem solver while also ensuring that country and program needs drive their work.

They will act in an ethical manner at all times regarding the privacy and security of program participant data, communicate ethical concerns up the chain of responsibility, and ensure the concerns are resolved appropriately.

Diversity, Equity & Inclusion: Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Safeguarding & Ethics: Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Equal Employment Opportunity: Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.  We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.