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2 дня назад - 25.02.2021

Специалист по работе с клиентами

ANCOR / АНКОР

Адрес: Киев, Дарницкий, Бориспольская
Контакт: Олександр Бугира

Main responsibilities:

  • Processing customer requests, invoicing
  • Assistance and processing of sales managers' requests
  • Issuance of dispatch and tax notes
  • Working with the customer base. Inclusion in the customer data accounting system, determination of the customer class and discounts according to the Company's policy
  • Formation of the register of items in the electronic system and communication with the client on the delivery of orders through carrier
  • Contracts and specifications preparation and coordination with clients, archiving
  • Control over clients' compliance with the contractual terms of payment, confirmation and transfer of the orders to production
  • Preparation of documentation and participation in electronic tenders
  • Control and work with receivables
  • Monthly analysis of profitability of orders (orders, clients)
  • Analysis and reporting on key performance indicators (KPI leadtime/orderline)
  • Work with unconfirmed invoices.

Requirements:

  • Knowledge of 1C:8, MS Office (SAP, CRM, Lotus will be an advantage)
  • Experience with contracts and primary accounting documentation
  • Intermediate English (written and spoken)
  • Higher education (economic, technical)
  • Experience in a similar position from 1 year
  • Experience working with tender documents (preferably, additional advantage).

Personal qualities:

  • Strong communication skills
  • Attention to the details
  • Ability to work under pressure
  • Ability to work in regime of multitasking
  • Ability to learn quickly.

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