Middle Technical Operations Engineer (Linux System Administrator)

Product Description

ZONE3000 is an international IT company that provides domain name registration, web and email hosting services and SSL certificates.

We work with Namecheap which is included in the Top-3 best and largest domain name registrars. We have been trusted by more than 6 million customers all over the world, which is proven by:

- 10 million registered domain names

- up to 40 million emails sent and received per day

- hundreds of thousands active clients with more than a million websites

From the time filled in, the indicated numbers have already increased!

Requirements

• System administration work experience 3+ years
• Advanced Linux / Unix experience
• Strong troubleshooting skills
• Pre-Intermediate or higher level of written English
• Strong knowledge of LAMP stacks, including the installation, configuration, and high load optimization
• Strong understanding of Email, DNS systems principles
• Basic understanding of cPanel / WHM
• Databases: MySQL based - middle+ knowledge, PostgreSQL - would be an advantage, NoSQL based - basic knowledge
• Virtualization experience (KVM, VMware, Xen)
• Basic containerization experience: LXC, Docker
• Networking:

a) Good understanding of OSI Model, TCP / IP protocol suite (IP, ARP, ICMP, TCP, UDP)

b) IP addressing and subnetting, Routing concepts

c) Basic knowledge of routing protocols - BGP, OSPF

d) Switches: Basic Configuration & VLAN setup

• Basic Scripting / automation (Unix shell, Python, Perl, etc.)
• Experience in hosting control panels (cPanel, Plesk, ISP system, etc.)
• Understanding of how to build / support and optimize load balancing, high availability and fault tolerance clusters
• Understanding of security
• Have excellent written and good verbal communication skills, and be able to work well both independently and as part of a team
• Able to promptly respond to inquiries via email, instant messaging, ticketing systems and other electronic communications
• Have a strong will for self-development
• Strong focus on self-education and self-motivation, team player with a keen desire to help others

Will be an advantage

• Previous education in the field of IT would be an asset
• Experience with distributed storages and network filesystems
• Experience with high load, high availability and fault tolerance
• Experience in DDoS mitigation

Responsibilities

• Build, maintain and monitor infrastructure servers and services, keep their performance and stability on the highest level
• Troubleshoot and investigate global technical issues our internal systems / servers may have
• Performing requests from other departments: Technical Support, Customer Support, Legal and Abuse department
• Develop and maintain in-depth product knowledge as well as knowledge of technologies you work with
• Optimize technical processes / procedures to make them more efficient and easier both for clients and the team
• Share technical knowledge with Сustomer Support and Technical Support representatives to help them develop and grow in the technical area to join the Technical Operations team
• Be engaged in continuous training and self-education in such areas as English Communication, Technical Knowledge and Skills

We offer

• High & competitive salary
• Challenging work in an international professional environment
• Opportunity to influence software development process, to be the owner of the product in your field of expertise
• Opportunity to apply SAFe methodology
• Individual development plans for employees
• Flexible management
• Flexible / Casual Leave
  
• Relocation Bonus when moving from a different city / country
• Full benefits package: paid vacation and sick leave
• Continuous professional development (free internal and external professional training)
• Free English classes in the company office
• Free use of the services provided by Namecheap
• Quarterly team-building activities
• Coffee, tea, fruits, office lunch delivery