Junior Business Process Improvement Specialist

  • Company: ELEKS
  • Region: Lviv
  • Company branch: IT-software Manufacturing
  • Rubriс: IT
  • Contact person: Oksana Danyliv
  • Contact phone: 380XXXXXXXXX показать
  • Languages: English (upper intermediate)
  • Job Type: full-time

ELEKS Quality Management and Internal Efficiency Office is looking for a Junior Business Process Improvement Specialist in our Lviv office




Junior Business Process Improvement Specialist supports initiatives according to department objectives. He is responsible for collecting data, organization of cross-functional meetings and activities related to processes approach, process documentation, quality management, and standardization, regular internal audits.




  • Support in processes definition across company, document assessment results, processes mapping
  • Register processes, requirements, observations, recommendations to them.
  • Conduct process and risk gap assessments
  • Inform risk and control owners based on risk treatment plans regarding required actions to be performed
  • Document and track predefined metrics and KPIs per process, department or function
  • Document and update standard operating procedures, keep up to date documents register
  • Archive and store old versions of documents. Keep on track documents that require review and/or validation
  • Initiate documents approval workflow if required
  • Participate in the creation of the Internal Audit Program and Plan. Schedule and organize the audit
  • Participate in periodical internal audits. Track action items execution. Inform the process owners about audit results, observations, and non-conformities
  • Prepare Audit Report
  • Participate in communications campaigns (communication plan creation, coordination of actions to be done by different departments in terms of communication campaign arrangement)
  • Arrange onboarding training




  • Understanding of project management methodologies and processes
  • Understanding of business process management life cycle
  • Understanding of document life cycle
  • Understanding of change management process
  • Good analytical skills
  • Ability to work in changing the environment
  • Communication, negotiation, and relationship-building skills
  • Problem-solving
  • Ability to work effectively as a member of a team and independently
  • Relevant bachelor degree or higher
  • English - intermediate (spoken and written)




  • Highly-organized and detail-oriented
  • Dynamic and vigorous
  • Professional and positive approach
  • Trustworthy




  • Above average compensation and competitive Social package
  • Close cooperation with a customer
  • Business trips
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Project from scratch
  • Team of professionals
  • Dynamic environment with a low level of bureaucracy




ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 1,400+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, UX/UI, R&D, technology consulting and dedicated teams.

Особенности вакансии

Знание языка

  • Английский язык


  • Junior/Младший специалист

Вид занятости

  • Полная занятость

Управление проектами / продуктами

  • It-проекты
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