Fleet Coordinator | Truck Dispatcher

In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, negotiating with customers and brokers, as well as scheduling drivers to deliver or collect freight, shipments, and packages.

To ensure success as a Truck Dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. 

A fleet Coordinator is someone whose organizational skills translate into exceptional freight delivery services.

Main Duties & Responsibilities:

• Scheduling drivers to make freight deliveries or collect shipments and packages.
• Communicating with customers about freight details, delivery or pickup times, and special handling requests.
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Reviewing drivers’ logs, including dispatched calls and arrival times.
• Monitoring truck repairs and maintenance schedules.
• Logging customer shipping schedules and complaints.
• Negotiating optimal rates for every given market/season.

General Requirements:

• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
• Extensive experience in customer services, as well as generating freight bills and invoices.
• Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
• Knowledge of applicable transportation regulations and laws in the USA.
• Experience with Transportation Management Software (TMS), such as Samsara, Rose Rocket, DAT, Pro-Transport will be a plus.

Essential skills/abilities required:

• B2/C1/C2 level in both verbal and written English language;
• Excellent communication skills;
• Excellent multi-tasking skills;
• Proficiency in office software, including Excel and Outlook Express.

Additional requirements:

• High school, college, or University Bachelor's or Associate Degree in Transportation or Logistics would be advantageous;
• Could work according to the US time zone, which is from 14:00 to 00:00 by local time.

What we guarantee and offer:

• Fully equipped office with everything you need for productive work;
• Highly competitive pay conditions;
• Healthy working and friendly environment;
• The company provides transportation after work;
• Team gathering every quarter;
• One week of paid vacation must be utilized during the calendar year;
• Weekends on US federal public holidays;