1 неделю назад - 12.04.2021

Pregnancy Care coordinator

New Life Ukraine, LLC

Адрес: Киев, Подольский, Тараса Шевченко
Контакт: Gvantsa Natenadze

New Life Ukraine- which is part of global Network of In Vitro Fertilization clinics and Surrogacy and Egg donor Agencies which currently operate in 9 Countries is pleased to announce the vacancy of Coordinator!

New Life — happily announces a vacancy for a position — Pregnancy Care coordinator of a branch in Ukraine, Kiev.


Main responsibilities:

  • Coordinate pregnancy care of Surrogate mothers according to doctor's instructions.
  • Take care on Pregnant Surrogates, answer their phone calls, assist them during emergencies, accompany them to the clinic if necessary 
  • Update intended parents with regular scans and tests of pregnant Surrogates 
  • Show exceptional customer service to intended parents and assist them throughout the entire pregnancy, keep them well informed and sent medical reports after carefully reviewing them first. 
  • Update Pregnancy Care module of Intranet System on a weekly/ daily basis. 
  • Coordinate payments: Prepare invoices according to payment Annex and make sure payments are collected according to set deadlines. 
  • Coordinate baby delivery, coordinate maternity hospital Bills. 
  • Collect testimonials, google reviews and family photos, video testimonials for marketing purpose (very important). 
  • Show exceptional customer service to Surrogate mothers to ensure they are well supported during the pregnancy in spite of their different personalities and characteristic.
  • Collect Pregnant Surrogate Mother’s Video testimonials once/ twice a month. 
  • Be open and flexible towards constructive criticism. Be open and constructive towards patient negative feedbacks. 
  • Inform Pregnancy and After Birth Care Manager regarding serious and complicated cases immediately and seek her advice for finding the best solution. 
  • Be always ready to run extra miles for patients as well as for Surrogate mothers. 
  • Any other responsibilities assigned by the Manager. 

Skills/other requirements

  • Fluency in English and Russian
  • Excellent communication skills, which makes sure patients and surrogates, feel not only guidance but also genuine care, warmth and support.
  • High Education in Management, Business Administration, Marketing sales or related field
  • Minimum of 3 years’ experience in any related field, preferably in IVF Clinics, Surrogacy Agencies, Sales, Marketing, Management
  • Able to travel abroad
  • Ability to deal with stress
  • Empathetic and flexible personality
  • Accuracy and attention to details
  • Problem solver, positive minded

Salary and Bonus System:

Fixed monthly salary of 1000 USD Converted to UAH. The position also includes bonus system.

Candidates interested in this position should sent their CV’s in English language, with subject ‘’Pregnancy Care Coordinator Ukraine‘’ in subject line at: hr@newlifegeorgia.com

Deadline for application 1 May.

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