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03.03.2021

IT helpdesk Manager

H Global
Услуги для бизнеса - другое
  • Регион:Киев

About Us:

We are Business Process Global Company, we provide product that help businesses in driving acquiring, converting, retaining, and strengthen the relationships with customer.

Our Product provides End-to-End services that are cost-effective and aligned with business objectives. With our expertise we can understand and build any customized solution that appropriate for business.


Responsibilities:

  • Act as the company’s help desk function local and remote users

  • Manage and Maintains Backup and restore solutions 

  • Monitoring and security tools

  • Maintains company cloud solutions (AWS, GCP) 

  • Manage company’s data center

  • Maintains company equipment and vendor contracts

  • Monitor internal network and security devices.

  • Maintains company equipment and vendor contracts


Requirements

  • At least 5 years of working experience in a global company

  • Experience with enterprise systems (G Suite, MS office 365)

  • Vast experience in MS OS (AD, WSUS, DC, win servers, win 10)

  • Deep technical knowledge in virtualization (VMware preferred) 

  • Windows and Linux servers

  • Servers and pc Hardware and Software , VPN

  • Networking  technology and infrastructure (switches & firewall) 

  • Good English, both verbal and written

  • You have proven experience with Cisco network switches and routers

  • You have proven experience in compliance management of IT environments