Quality Market Engineer

We are looking for a Quality Market Engineer who would become the expert in our product (washing machine) and the link between the plant and the customer.

Key Responsibilities:

• Collect and analyse customer feedback, based on the data from company quality reporting systems;
• Cooperate with the market service organisation to collect and analyse market specific problems and initiate appropriate improvement activities;
• Collect and analyse safety risk data from the company database, initiate immediate corrective activities;
• Manage the factory quality reporting for the assigned areas (service call, warranty cost, etc.)
• Manage the return of defect components and appliances from the market, organize the detailed analysis, prepare the reports, and initiate improvement activities;
• Manage the field test of the appliances, provide test reports about the outcomes;
• Deploy quality improvement tools in the improvement actions with the market service organisation;
• Continuous benchmark with other organisations, to identify and deploy best practice solutions on the plant.

Key Requirements:

• High education in Engineering (or equivalent);
• Working experience in manufacturing company (Product Line, Product Care, Purchasing, Quality) would be an advantage;
• Strong analytical and communication skills;
• Good problem-solving ability;
• Good knowledge of MS Office (Excel is a must);
• Upper-intermediate English